‘A Practical Guide to Managing Conflicts of Interest in Law Firms’ by Mandy Hargun

Mandy Hargun is a practising solicitor specialising in corporate compliance, data protection, AML and contentious matters. Through extensive experience advising companies, and stakeholders in high pressure situations, she has developed a practical understanding of how conflicts of interest arise, evolve, and are often misinterpreted in day-to-day legal practice. This book reflects her focus on bridging the gap between regulatory theory and real-world application. Drawing on lived experience of managing complex client relationships, regulatory scrutiny, and transactional pressures, Mandy provides clear, grounded guidance designed to support solicitors in exercising sound professional judgment in challenging circumstances.

CONTENTS

Chapter One – The SRA’s Two Conflicts That Matter and Why Lawyers Still Confuse Them
Chapter Two – Why Managing Conflicts Is Harder Than Spotting Them
Chapter Three – Acting for Clients
Chapter Four – Complaints, Negligence, and Regulatory Pressure
Chapter Five – High Street Conflicts – Small Communities, Big Risks
Chapter Six – Consent in Practice
Chapter Seven – Prevention, Better Than Cure
Chapter Eight – Conflict Management as Professional Judgment

Practical Tools for Managing Conflicts
Appendix A – Conflict Decision Flowchart – Should the Firm Continue Acting?
Appendix B – Practical Questions Solicitors Should Ask When Conflicts Arise
Appendix C – Template Documents
Appendix D – Warning Signs That Alignment May Be Breaking Down
Appendix E – Sample Engagement Letter Clauses
Appendix F – Checklist for Firms