‘Performance Management – A Practical Guide’ by Paul Jennings & Natalie Ali

Paperback: 978-1-913715-87-8
Publication due: November 2021
Price: TBA


All employers want to get the best out of their people and the vast majority of employees want to succeed and progress.

However, performance management processes are rarely straightforward.

Often it is difficult for an employee to recognise and accept that their performance is not ‘up-to-scratch’. Sometimes there is a fundamental gap between the requirements of a role, and the skills of the individual performing that role. Sometimes poor performance is a symptom of a deeper issue.

However, the difficulties associated with performance management are rarely confined to the individual whose performance is under scrutiny. Often managers are promoted because of their technical, operational, or commercial achievements; not because of their ability to manage people. Some have a natural aptitude for supporting and developing the skills of staff; but many are inexperienced or ill-suited to people management.

These difficulties and challenges are all the more acute in a remote working context.

This invaluable practical guide:

  • Sets out the essential components of an effective performance management process
  • Provides an overview of the law
  • Identifies how to recognise and address issues at an early stage
  • Looks at the challenges of performance management in the context of remote working
  • Identifies high-risk situations (and strategies for managing high-risk situations)
  • Provides a practical framework for successful performance management


Paul Jennings is a partner at Bates Wells. He advises companies, charities, LLPs and senior executives on all aspects of employment and partnership law and has experience in successfully fighting landmark status cases in the Court of Appeal.

Natalie Ali is a solicitor at Bates Wells. She advises on a range of contentious and non-contentious employment issues for both employer and employee clients across a wide range of sectors.